Warranty Replacement Form

This service is intended for U.S. Crescent Tools users, if you are a Crescent Tools distributor with a warranty/replacement concern please contact your Customer Service Representative.

Family of Crescent Tools

Currently, we are only able to serve those customers residing in the United States through the process outlined below.  However, we are looking to expand this effort to other countries in the future.  If you reside in a country outside of the US we would still be happy to assist you.  Please contact your local Crescent Tools® Supplier or contact our Customer Service team directly for live customer support 1.866.907.9716 Monday – Friday 9am – 5pm ET.

How the Warranty/Replacement Process Works
Step
01

Fill out the form below with all the required details and click the SUBMIT button.

Step
02

You will be then redirected to a confirmation page with your unique case number.

Step
03

Once submitted you will receive an email from CRESCENT with the same case number.

Step
04

Your claim is evaluated, if approved, replacement order will be picked and shipped as soon as possible.

Step
05

The claim is shipped and an email with tracking information is sent from CRESCENT

Product Information
Can't find your item in the list above? Please contact our live support staff at 1.866.907.9716 Monday-Friday 9am-5pm ET
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